Terms of service

EXTND Terms of Service

Welcome to EXTND. By accessing or using our website, products, and services, you agree to the following Terms of Service. Please read them carefully before using our site.

General
This website is operated by EXTND. Throughout the site, the terms “we”, “us”, and “our” refer to EXTND. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced or linked on our website.

Eligibility
By using this site, you confirm that you are at least the age of majority in your region, or that you have given consent for any minor dependents to use this site under your supervision.

Product Information
We make every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error‑free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Pricing & Availability
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time. We are not liable for any modification, price change, suspension, or discontinuation of the Service.

Orders & Billing
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. If we make a change or cancel an order, we may attempt to notify you using the contact information provided at checkout.

You agree to provide current, complete, and accurate purchase and account information for all orders placed on our website.

Shipping & Delivery
By placing an order, you acknowledge that shipping times are estimates and may vary. Once your parcel has been handed to the courier, delivery is outside of EXTND’s control. All shipping terms are outlined in our Shipping Policy.

Returns & Refunds
All returns must be approved by our team before any items are sent back. Due to the hygienic nature of our products, we do not accept change‑of‑mind returns. For damaged, faulty, or incorrect items, please refer to our Return & Refund Policy.

If you return an item and request a different product, you are responsible for all shipping costs associated with the exchange, including the return shipping and the shipping fee for the new item.

Prohibited Uses
You agree not to use our site or products for any unlawful or unauthorized purpose. You must not transmit any viruses, malicious code, or engage in activities that disrupt or interfere with the Service.

Intellectual Property
All content on this website—including text, graphics, logos, images, and product designs—is the property of EXTND and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without our written permission.

Third‑Party Links
Certain content or products available via our Service may include materials from third parties. We are not responsible for the accuracy or content of third‑party websites linked on our site.

Limitation of Liability
EXTND is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website. All products are used at your own risk. Results may vary depending on individual application and usage.

Indemnification
You agree to indemnify and hold EXTND harmless from any claims, damages, losses, or expenses arising from your breach of these Terms of Service or your misuse of our website or products.

Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website. Continued use of the site constitutes acceptance of the updated terms.

Contact Information
For questions about these Terms of Service, please contact us at hello@extnd.au